Last updated: December 2025
This Cookie Policy explains how Tigo Labs SAS (operating the product “Simone”) uses cookies and similar technologies to recognize you when you visit our website at simone.coach and use our application (collectively, the “Service”).
1. What are cookies?
Cookies are small data files that are placed on your computer or mobile device. In the context of Simone, they are essential not only for the website but for the proper functioning of the application (e.g., keeping you logged in).
2. Types of Cookies we use
We use the following types of cookies:
- Strictly Necessary Cookies (Essential): These are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas (Authentication).
- Functionality Cookies: These are used to remember choices you make (such as language preference) to provide a more personalized experience.
- Analytics & Performance Cookies: These help us understand how our users use the Simone app, which features are most popular, and identify bugs or UX issues (e.g., Mixpanel, Amplitude, Google Analytics).
- Marketing & Targeting Cookies: These act to track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. We may use these to analyze the performance of our marketing campaigns (e.g., Meta Pixel, LinkedIn Insight Tag).
3. Specific Third-Party Cookies
| Type | Purpose | Providers (examples) |
|---|---|---|
| Essential | Authentication & Security | Supabase, Auth0, AWS, Stripe (for payments) |
| Analytics | Usage tracking & Improvements | Google Analytics 4, Mixpanel, Hotjar |
| Marketing | Ad conversion tracking | Meta (Facebook) Pixel, Google Ads, LinkedIn |
4. Controlling Cookies
Upon your first visit, a Cookie Banner allows you to accept or refuse non-essential cookies (Analytics and Marketing).
Please note that if you choose to reject cookies, you may still use our Service, but access to some functionality and areas of our Website may be restricted (excluding Strictly Necessary cookies).
5. Updates
We may update this policy to reflect changes in our product or legal requirements. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies.
6. Contact
For any privacy-related questions, please contact us at contact@tigo-labs.com.